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Webex Calling - Line-specific ring settings in mobile app

MrJason
Level 1
Level 1

I have a user with 3 lines assigned in Webex Calling (one primary/direct extension and 2 shared lines). The user would like calls to their primary line to ring in the Webex iOS app, but not the 2 shared lines. In the Call Settings (accessed via the desktop app), the ringtone for Line 3 (one of the shared lines) is set to Off. What settings am I missing to prevent that line from ringing in the mobile app?

CleanShot 2025-06-11 at 10.59.26@2x.png

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