Webex Calling Timeout

[Richard Thurbin]

When using the Webex calling app on PV with Windows 10 I continually get bumped out after about 20-30 minutes.  Whn trying to make calls a voice message say: "The device you are using is not registered on this network".  So I sign out, sign in again and it works fine for 20-30 minutes until it kicks me out again.  How do I fix this?

[dtibbe]

That should not happen and I'm not aware of any such issue.

Is it for internal or external calls or for both? Which PSTN connectivity do you use? Is it only from one network or does the issue also occurs when having such calls from a home network for instance instead of the company one's?