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Webex calls don't work on celluar service, only wi-fi

Larry Chew
Level 1
Level 1

I'm using Webex on a Samsung S22.  It works fine when I'm on wi-fi but when on cellular data, it seems like calls are blocked.  My internet performance seems fine as everything else works normal.  Webex incoming calls will ring my phone but when I answer, it never connects the call and then drops after a little while.  If I try to make a call, it just says connecting....    If I'm on wi-fi and initiate a call and then turn off wi-fi, the call will drop.  It acts as if there's a setting for wi-fi calling only but I don't see anything like that. Anyone else experience this issue or have knowledge on it?

Thanks

 

 

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