Cisco UCM 12.5 - Webex users have a shared extension on 2nd line that is recorded in Calabrio. If someone makes an outgoing call on the shared extension, the next inbound call, after being answered, sometimes keeps ringing on the other profiles. They need to exit Webex or call from their primary extension to the shared extension to get the ringing to stop. Issue may happen on two inbound calls. Does not happen consistently, and recreating the issue has been hit or miss. We have deleted the shared extension, deleted and rebuilt the CSF profiles, and reset their Webex databases. Any other ideas?
