Webex Calling

Hello guys,Is there any way to implement speed dials on Webex Calling (Unified CM)?We are trying to get rid of the hard phones, but we are stuck as facility management wants the users to be able to quick dial security and emergency services.UC infra:...

This may be a stupid question, but if I make an external call from within WebEx to an external line using the keypad, how do I hang up the call?

HI..Can someone please tell me how to calculate Abandoned Calls from Termination Call Detail Table ?."abandoned while waiting in the queue + the number of calls abandoned while ringing at the agent phone + abandoned while agent hold on + all agent ar...

Hi, We need assistance enabling the 45 day trial for Webex video integration licenses so we can utilize Teams OBP/Integration for our Webex Room Kit devices. Can someone provide the steps or documentation for uploading or enabling the trial licenses,...

i want to distinguish the reason of missed calls. so I can rely on Termination Call detail table to distinguish missed calls. I hope I can get some advice from the cisco community and experts. Have a great day!

We are looking to transition from Contact Center to Control Hub (many unnecessary and poorly designed flows.  CH is a better solution for our needs).The one feature I can not seem to figure out:  "Press 3 for hours and directions" and then play an au...

does anyone know if the Biamp tesira forté VT4    sip conf system is compatible with webex calling?   

To whom it may concern: This is a question regarding logging into WebEx. This past Sunday, my Church group was using WebEx for a bible study. Apparently, two of my members tried to log into WebEx by phone. They went through the prompts of the phone n...

Our enterprise is in the midst of planning our transition to the Webex Calling platform from on-prem UCM + UCCX. Currently we have approximately 150 users in UCCX, we're set to transition roughly 100 of them to Webex Contact Center. For the remaining...

Migrating to Webex Calling. Have an issue in the Webex App with the Contact Details showing an email address as a phone number (see attached screenshot).How do I remove the email address as a phone option from the contact detail? We are syncing our A...

Hello, I can't get my head around the fact that CIsco launched the 8821 as one of their flagship Wireless phone(not sure I can say that) and it is not supported by Webex Calling, I mean, I can's seem to understand the limitation or reason here... Any...

So I have been tasked with getting Webex up and running in our system, to do some prof of concept and testing for our police dispatch center. I have built the CSF device within CUCM 14.0.1.13030-1. All the sights I have found say to build this, I can...

Hi Currently, the headset supported by Webex Calling is very limited. Does Webex Calling provide a standard external Windows Client SDK? To support third-party headsets that can be integrated independently without Webex intervention. Or if only can b...