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Czechia, Slovakia and Slovenia missing in Sandbox "add phone number"

jmartan
Cisco Employee
Cisco Employee

Hi,

in IMI Sandbox the international prefixes for Czechia (+420), Slovakia (+421) and Slovenia (+386) are missing, although the Webex Connect service is available in the countries. The users can't activate their accounts. Can you please get this fixed? This disables the partners in the countries to learn and position the Webex Connect.

Thank you.

3 Replies 3

Connect - Tanuj
Cisco Employee
Cisco Employee

Hi @jmartan - This has been added to the product request list. Will inform here once we've further updates on this.

Tanuj Goyal
Webex Connect

Connect - Tanuj
Cisco Employee
Cisco Employee

Hi @jmartan - Thanks for reaching out. SMS and Voice support in Webex Connect Sandbox accounts is currently limited to the countries mentioned in this list. However, WhatsApp channel can be used for exploring APIs and platform capabilities in general. 

Tanuj Goyal
Webex Connect

Hi @Connect - Tanuj , the countries (Czechia, Slovakia, Slovenia) are not available in WhatsApp "add number" either. Basically, I see no way how the users from the countries could activate their account and start using the Sandbox.