Hello all! I am having an issue where the number that is assigned to my Webex Connect sandbox cannot be called. Whenever I try I get a fast busy or a message that the number cannot be reached. I ran into this before where the issue was that I had not...
Forum Posts
I have a live chat/in app messaging channel template configured. We want to add this to a web portal that a user logs into. How can I retrieve the login id of the portal to populate in the template? Is this possible?
Resolved! Webex Connect (old) developer sandbox
Hi, the old Developer sandboxes, are not accessible anymore? I would like to migrate my flows to the new one. Thanks, Victor
Hi, Trying to see if below use case can be solved with Webex Connect Voice API. Use Case: Digital Channel to Automated Voice (Channel Deflection --> Callback). 1. Website/Web Chat User --> Chat with NLU Bot and requested for Callback when the case is...
Hi Folks, I received the email to move over to the new Webex Connect Sandbox site. I am unable to signup because I receive this error message each time. "We are unable to process your request. Please contact no-reply@webexconnect.io." I am using ...
When I go to https://sandbox.us.webexconnect.io/ and try to Sign Up for a new account, I am told "Email id already exist." When I try to sign in with my saved credentials, I am told "Invalid email ID or password." When I select Forgot my password, I ...
The new Sandbox API URLs (https://api-us.webexconnect.io/v3/...) do not resolve in DNS:
Hello all! Since migrating over to the new sandbox site I can no longer use flows that trigger off an inbound call. The number that is assigned to my sandbox cannot be called. Whenever I try I get a fast busy or a message that the number cannot be...
Hi,I was able to send an outbound SMS via my Webex Connect Sandbox instance on 10/10/2023 but am unable to do so since 03/11/2023. Initially, after sending the SMS I was able to receive it on my mobile device (based in India, Airtel SMS carrier). How...
Resolved! Update a flow variable
I want to update a flow variable from the evaluate node. My Javascript is below but does not work: let $(n2.inboundWebhook.msisdn) = $(n2.inboundWebhook.msisdn).replace("+", "");
Hi team,I have setup a email channel by following the below linkshttps://www.cisco.com/c/en/us/support/docs/unified-communications/webex-cloud-connected-uc/218139-configure-webex-connect-email-asset-with.html#anc1https://help.imiconnect.io/docs/wxcc-...
Hello Folks, I am doing Webex Connect Flows Lab. I have created Demo Account. I am not able to Make Flow Live. Getting Error "Sender Id is not configured." in SMS Channel. In SMS Channel Settings From Number is selected as "CONNCT". In Number con...
I have sandbox access but want to upgrade so I can test RCS capabilities (amongst other things). When I click on "Request full access" it takes me to this: https://imimobile.com/products/imiconnect/sandbox/request-upgrade which gives me a cant reach...
Resolved! Buying phone numbers
Is there an option to buy a phone number to be used in creating a flow, while using the free trial(sandbox)?
Cannot add phone number, verification code is not sent. I tried different numbers with the same output.The phone number is from Egypt.
