Error - Sender Id is not configured

[aniket-raut]

Hello Folks,

I am doing Webex Connect Flows Lab. I have created Demo Account.

I am not able to Make Flow Live. Getting Error "Sender Id is not configured." in SMS Channel. 

In SMS Channel Settings From Number is selected as "CONNCT". 

In Number configuration I can see CONNECT without any Sender ID.

[Arindam Dhar]

Hi @aniket-raut ,

We have raised this issue with our technical support team. Will get back with more information once the team has investigated it.

Thanks,

Arindam

[aniket-raut]

Hi @Arindam Dhar Any Update from Technical Support Team.

[Arindam Dhar]

Hi @aniket-raut ,

Please let us know if you are still facing this issue. If you are still facing it, please share the last 4 digits of your registered mobile number so that we can investigate further. 

Thanks,

Arindam

[Arindam Dhar]

Hi @aniket-raut , 

Our technical team has found the sender ID - CONNCT to be working in their tests. Can you retry and confirm if you still face the issue. If the issue persists, kindly share the last 4 digits of your registered phone number so that we can investigate further.

[Arindam Dhar]

Hi @aniket-raut ,

Team is investigating the issue currently and is yet to get back with an update. 

Thanks,

Arindam