Good day. I have a Cisco Room Bar Pro with MTR. The device is functioning correctly except for one small thing. When I send a Webex Meeting invite to the device, the scheduler shows the Webex logo but the navigator touch panel shows MS Teams for the meeting. You can join the Webex meeting just fine but end users may become confused when they click the join button on Webex meeting that shows an MS Teams logo. I've looked through the MS Teams device settings and everything seems fine there. I also had a TAC open but, I tested with the same settings with my engineer's lab and we saw the Webex logo. We are running these versions... The device is connected via wifi instead of a direct ethernet connection but I'm not at the site to change that. Not sure if that would even have anything to do with this. We have the hybrid calendar setup and I've even changed my Outlook to include Webex invites.
RoomOS 11.23.1.7 917465bfa57Version
Teams app 1449/1.0.96.2024101004
I'm planning on upgrading the MS Teams app to see if that provides any relief but wanted to check with the community to see if anyone else has experience this issue. I have the feeling that I've got to be missing something small.
