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264
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Echo in meetings with Cisco Room Kit EQ

David Soto
Level 1
Level 1

Hello,
I have two Senheiser ceiling microphones and 4 QSC ceiling speakers connected to my cisco room kit EQ, I have a problem when I do meetings by Teams or Zoom the participants hear the return of their voices.

I hope you can help me.

2 Replies 2

David Soto
Level 1
Level 1

I didn't realize that the Webex Hub was giving me an overload error on my microphone and was alerting me to a conflict in the DSP, finally I just stuck with the Sure P300 and now my room is fully operational.

Are the people in the room using laptops for Zoom/MSTeams leaving their microphones and speakers enabled, instead of relying on the audio from the EQ?  That would cause some echo locally in the room.   Alternately, it may be the far end that has insufficient echo cancellation and is sending back your audio from their end.  Without knowing further details of your specific use case, it's hard to suggest where else to look.

Wayne

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