Using a Desk Pro as an external 4K USB-C monitor

[blom00001]

I am currently testing the Desk Pro, and I am seeing a somewhat "dull" image when connecting the Desk Pro to my Macbook Pro using USB-C... Is anyone else having this problem? 

[ginoti]

I found a Desk Pro that had been off the network for a while - so long that it was still running RoomOS 11.6.

When I first plugged in my laptop via USB, it had the same washed out/dull image that you're reporting. Picture was fine when connecting via HDMI.

Our IT team upgraded to RoomOS 11.30, which seemed to address the issue of picture quality over USB.