Webex Events practice session

[realarmin]

Hi,

in Webex Events you can share a power point presentation and then play the slides automatically. That's all fine and working, but if you then start a practice session the presentation won't be available to the already joined attendees which are connect with mobile device like iPad or iPhone. On a Windows or Mac client the presentation is running without any troubles.

Does anybody have an idea if this "feature" is already or somehow available for mobile devices or if there's a workaround for it?

BR,

Armin

[SiliconRichard]

I'm not sure I understand what is happening.

This might be a good place to start: https://help.webex.com/ld-7srxjs-CiscoWebexEvents/Webex-Events

And there is free live and recorded classes here: https://help.webex.com/landing/onlineclasses/previousClass/Webex-Events#Take-5-Using-Q-A

[realarmin]

If you share a powerpoint presentation as a host in Webex Events all attendees are able to see this presentation while you are going in the practice session mode but that only applies to attendees which are joining the event by pc.

On mobile phones or tablets the presentation can't be seen and there's only a notification that the event is in practice mode. Our goal would be that all attendees, joining from any devices, can see the powerpoint presentation while the event is in practice mode.

[Susan.VanEpps]

It also appears that the PowerPoint presentation is not visible to at least some Attendees using a PC. I have been testing this over and over and cannot get it to work. When I run my PowerPoint on autoloop, then I open a Practice Session, then I have another person open the Event on a PC, all he can see is a blank slide saying I am in a Practice Session - no PowerPoint. Any ideas why this might be if this feature is supposed to work on PCs?

[SiliconRichard]

Hi Susan,

I hope things are well in Loudoun County!

It sounds like it could be an order of process issue.

Here is the note document sharing for the production team during a practice session:

Cannot view documents, presentations, or applications that were opened before the host starts the practice session.

Chapter 7 in the Webex Event User Guide discusses Practice Sessions. Here is the user guide: https://www.cisco.com/c/dam/en/us/td/docs/collaboration/event_center/WBS29-13/wx_ec_host_ug.pdf

[Vaijanath Sonvane]

Hi,

Event practice sessions are not yet supported on a mobile device. Please see last section of this article:

https://help.webex.com/en-us/WBX85147/What-Webex-Events-Features-are-Supported-on-Android

[Cole Callahan · Accepted solution]

Hi,

Thanks for posting your question in the community!

If you like to create a feature request for this, you can go to our Aha Idea Portal! https://ciscocollabcustomer.ideas.aha.io/