API to get/set General template applied and Emergency Callback Number

[simonunivonix]

Is there a Webex API to get / set the following settings for a given user:

1. General template applied.
2. Emergency Callback Number.
3. Music On Hold

Thanks,

Simon

[simonunivonix]

I found item 3 "Music On Hold" - /v1/telephony/config/people/{personId}/musicOnHold.

Still looking for the other 2

[Raffaele Lagana]

Not sure what you mean when saying "General template applied", do you mean how a user is created or something else?

As for Emergency callback number, we have API for GET/Update a location's ECN, see below. We don't have any API for this at user level though.
https://developer.webex.com/docs/api/v1/location-call-settings/get-a-location-emergency-callback-number 
https://developer.webex.com/docs/api/v1/location-call-settings/update-a-location-emergency-callback-number 

[simonunivonix]

From the Control Hub, in the user>calling section, it is possible to set the ECN to one of following.  Can this be done via the API?

• User's phone number
• Location default ECBN
• Assigned number from user's location

[Raffaele Lagana]

There is no option to do this through API at user level currently. It's planned for the future but no timeline set yet. You may create a feature for it here; https://ciscocollabcustomer.ideas.aha.io/ideas, to show the interest on having this feature implemented.