Bot owner webex

[Wai Fan-Bruno]

A Bot I have added into my webex space does not work.  How do I find the owner of the Bot?

[Raffaele Lagana]

And if dtibbe's suggestions don't work, just post the bot email here and we can check it for you.

[Wai Fan-Bruno]

Thank you both for reply. Sadly did not work but here’s the bot’s email. If you could test if it’s working or if I am missing something!

watercoolerbot@webex.bot

[Raffaele Lagana]

Oh ok, that's a bot provided by cisco (and publicly available on apphub.webex.com ). So you can create a ticket with us by emailing devsupport@webex.com and let us know the issue you're facing. Would be good to provide the user emails that are affected by the issue, so we can check them if needed.

[Wai Fan-Bruno]

Thanks! Already raised and got the solution, I should have used: Watercooler.bot@webex.bot

[Raffaele Lagana · Accepted solution]

ah yes, I missed the incorrect email spelling. Glad that you got it resolved

[dtibbe]

If you are an org admin and the bot is in your organization you may try https://applications.webexbots.cloud/

If it is a public bot, you may try looking for it in the https://apphub.webex.com/