01-12-2021 01:24 PM
My error is very similar to the following:
https://community.cisco.com/t5/collaboration-documents/failed-to-get-siteurl/ta-p/3621326
but in this case, the authentication mechanism is oauth. I am also getting a failed to get SiteURL error, and unsure how to resolve.
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request
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<?xml version="1.0" encoding="UTF-8"?> <serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:serv="http://www.webex.com/schemas/2002/06/service" targetNamespace="http://www.webex.com/schemas/2002/06/service"> <header> <securityContext> <webExID>##################</webExID> <webExAccessToken>*****************</webExAccessToken> <siteName>###########.webex.com</siteName> </securityContext> </header> <body> <bodyContent xsi:type="java:com.webex.service.binding.user.LstsummaryUser"> <listControl> <serv:startFrom>1</serv:startFrom> <serv:maximumNum>1000</serv:maximumNum> </listControl> </bodyContent> </body> </serv:message>
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response
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<?xml version="1.0" encoding="UTF-8" ?> <serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common"> <serv:header> <serv:response> <serv:result>FAILURE</serv:result> <serv:reason>Failed to get SiteUrl</serv:reason> <serv:gsbStatus>BACKUP</serv:gsbStatus> <serv:exceptionID>010000</serv:exceptionID></serv:response> </serv:header> <serv:body> </serv:body> </serv:message>
01-28-2021 03:28 PM
01-28-2021 01:56 PM
Not sure if you resolved this issue. I'm using OAuth and the difference in my security context is we use the session ticket, not access token. For the site name, try using just the value before .webex.com so if your site is https://companyname.webex.com just use companyname as your siteName. Here is an example using Postman... I filter on date created...
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