Webex for Developers

In our main flow, we are setting the Global_Language and Global_VoiceName based on customer selection. The play msg work perfect in the main flow, but when we try to play msg in a sub flow, it is defaulting to the per-defined global variable value (s...

Hi,  After customer has perform IVR survey, supervisor will login control hub to download the survey results. How can I automate the extraction of survey results to an external host for processing?  Regards James  

Hi Cisco Experts, I’m running into the following issues while working with the Cisco API. I’ve done some investigation, but I’d like to confirm whether these are known API limitations or if there are additional steps I should take. Any guidance would...

Hi Team , I have a webex room space where there are users of community on a daily basis post a question regarding splunk. For all the question we need to generate an auto response to open a case with the link provided rather than replying manually.Ho...

Hi all,We have a custom header widget in (browser based) Agent Desktop, that has stopped displaying its UI correctly today. The widget itself still functions — it connects to AGENTX_SERVICE and responds to contact events fine — but the settings panel...

Hello.Dear community, have You got any advice how to get info by API if user is on bounce (suppression) list? Regards

The company i work for use webex contact centre via the web app (desktop.wcc....). My development team manage another internal system which is a web app.Inside this web app, we display customer details and would like the ability for the staff to clic...

Join us on Wednesday, August 27th, at 11:00 AM EDT for a developer webinar on the Webex Suite MCP Server.AI assistants are becoming part of everyday work, but context is still scattered across transcripts, recordings, spaces, and conversations. We’ll...

Just wanting to see if others are having issues too: For my customers tenant, on 10th August i was able to successfully use the API to create a new contact list & write contacts into it. Ever since then, the API returns a 200 (not a 202 as it usually...

Hi everyone,I'm exploring ways to use the Webex APIs to build a simple customer-support workflow for a small service business.The idea would be to allow incoming customer inquiries to be routed to the appropriate person through Webex, with notificati...

Hi,we need to export all settings related to privacy & security from Control Hub weekly or at least monthly.Especially the Org-Level settings, the internal and external Admin accounts and roles, and ALL settings configured for our meeting sites and o...

Join the Webex Developer Evangelism team on July 30, 2025, at 1:00 PM EDT for an exclusive webinar unveiling two pivotal advancements designed to revolutionize your development workflow: the new converged Webex Developer Portal and the powerful AI As...

As a compliance officer in a Webex org I am frequently tasked with retrieving messages from specified rooms/spaces so that legal/compliance can review the content.Despite being a compliance officer and having the spark_compliance:messages_read scope ...

I'm trying to use a webhook for meetingTranscripts created.  I read that it didn't work with AI Assistant transcripts but that was supposedly fixed a few months ago.  "January 12, 2026 Update Previously, the Meeting Transcripts API returned only Webe...