Webex Calling Call Control API

[erevel]

Hi 
is the Webex Calling Call Control API is providing events (via webhook subscription) in real-time or near real-time? 
If near real-time, what is the SLA? seconds? milliseconds?
thanks,

[Janos Benyovszki · Accepted solution]

As mentioned in the generic Webhooks doc https://developer.webex.com/docs/webhooks : 

The benefit of using webhooks is that they allow your application to receive real-time data from Webex, so you can keep up with the state of your resources (i.e. rooms, messages, memberships, etc.).

The response is near-real time, because this is a cloud service and the actual time can depend on network conditions and loads at the time of the webhook trigger.

[Janos Benyovszki]

@erevel yes, the Call Control API does support webhooks, you can find them here https://developer.webex.com/docs/webhooks under telephony_calls resource. Responses should be near-real time.

[erevel]

Thanks Janos,

But how close to real-time? what is the expected response time?