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Power pack Issues

AhmedSid
Level 1
Level 1

I created a space with 4K+ (4332) users this morning using power pack where I uploaded a CSV file with list of all email addresses.

It started adding people and stopped at around 1K mark - It then proceeded slowly afterwards.

Issue I am facing now is:

a) Not sure if everyone was already added - Unable to check the status

b) People are being re-added over and over again - Certain users are leaving the space but keep getting added back in.

c) Not sure how to stop the script from adding more (re-adding)

Thanks

Ahmed

ahmed.siddiqui@bell.ca

1 Reply 1

Jeff Marshall
Cisco Employee
Cisco Employee

You had opened a support ticket on this as well and it was determined that some how you triggered the request to add users twice so it was processing the csv file twice. Both processes completed according to logging so it should have stopped re-adding people.

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