We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi Team,I am trying to enable user by setting active=true in request but I am getting active=false in response.I am using https://developer.webex.com/docs/api/v1/scim2-user/update-a-user-with-patch API.Request:{"schemas": ["urn:ietf:params:scim:api:m...
Attempting to get active calls to the auto attendant. https://webexapis.com/v1/telephony/calls works for calls to users but doesn't show anything for calls connected to the AA. Is there a different API for AA's?
Hello community, I have started experimenting with Webex API, and I have run into a few problems, if anyone can shed some light that would be appreciated. 1. Is there an API that I can use to leave a room rather than delete a room? 2. Is there an A...
Is there any possibility that we can post the message from webex to ESP Incident comments without using bot name. Currently bot updates case notes only when we are using @<bot_name>
Hi, is it possible to list recordings from all users at the site? If so, how? Is it also possible to create a permanent token for a script? Thank you for your feedback
Hey there,We like to build a wallboard like application to show all people within a webex teams organisation. Therefore we need to somehow subscribe to a presence websocket, to keep the state of each person updated.I couldn't find any documentation o...
Hi Team,I am trying to create a user using scim2-create-a-user API.I am sending "active" parameter value as "true" but in response I am getting "active" parameter value "false".Due to this, user is getting created on Webex Control Hub system with sta...
I'm working on a Python script with a specific goal in mind: to capture incoming calls or active calls, retrieve the caller's phone number when the user accepts the call, and then use this phone number to search our database for information about the...
I had a look at the Webex (public) API documentation. Unfortunately, it seems that it is not possible to add reactions to messages, is that right?Can this feature be added?
A bot can get messages from a room using mentionedPeople=me I want to post a message to a room, from a bot, mentionning itself, in order to be able to search and retrieve those messages later. How can I @mention the bot itself when posting?
Use case: You have created an integration within your organisation and it works fine with users who are from the same org. Now you would like to offer the very same integration to users from other organizations as well. Question: Will your integrat...
I am working on a solution for outbound Campaign Management for WebEx CC. I do not want to purchase OEM Integration for this purpose instead I am trying to develop my own.I have few questions regarding outbound dialing with WebEx CC.Is WebCallBack AP...
Hi all,I'm trying to create an app that's capable of caller recognition. I'd like it to send the user a notification with info about the caller when they get an incoming call. When the user clicks this notification, I would like it to open my app whe...
I want to attach a file to a message, sent from a Jenkins pipeline written in groovy, using simple notifications, not cards
Greetings, I'm using Device Configurations API (https://developer.webex.com/docs/devices#device-configurations-api) for applying configuration to Control Hub devices, and I noticed that for some devices that have configuration section on Control Hub...
