We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello team, I am creating an integration for the first time, to automate click-to-call for my user, without having the time-bound personal access token restrictions. I have seen several redirect_uris on different forums and it is not clear what kind ...
I am currently trying to build a client app for webex. I do not want to route the user through my own server to authenticate them, so I am going for the Device Grant Flow. Now, as I discovered, to poll the device token endpoint (POST https://webexapi...
Hi Team,We have developed custom CRM connector for Cisco Finesse UCCX and UCCE using Finesse rest API's which send call data when call arrives to CRM to screen popup. Similarly we want to develop custom connect for WebEx Cloud contact center. Please ...
Getting two responses for an query in our bot(Askeva) when use load balancer
Hello! I would like to query metric data from some Webex meeting rooms, but there is a permission issue. You can see the py query code and the result. py code: queryParams = {'workspaceId':workspaceId, 'metricName': 'temperature' } response = reque...
Hi everyone! I'm just about to start building another embedded application. I was taking a look at the SDK changelog [1] and noticed there hasn't been much activity for the last few months. Also, if I click any of the commit hash's it takes me to a r...
When creating People in Webex using the API, below an error occursFailed to create people. The domain of the user does not match any of your verified or claimed domains. Hence, you cannot claim this user into your organization.Why this error occurs?
Hi community team, I tried to remove On-Premise PSTN connection and disable calling on specific location with API but I didn't succeed If someone has a solution. Many thanks.
Hello,I would like to create an App that would register a webhook on which the telephony_calls events of ALL users in the organisation could be received. As weel I would like that the App could send call control commands (make calls, answer calls...)...
Hello,I’m currently working on integrating with Webex Contact Center and need to determine the appropriate data center instance programmatically for each customer or tenant. Specifically, I’d like to retrieve information similar to what’s shown in We...
Hello,I have a webhook on messages/all that is working as expected, with the exception that if a user adds a "reaction" emoji/emoticon, like a thumbs up or thumbs down, the webhook is not triggered.Is this functionality available?Thank you.Matthew Mo...
I can't seem to find a way to retrieve a call queue agent's call queue status (https://help.webex.com/en-us/article/kjzhzfb/Webex-App-|-Change-your-call-queue-status) Does anyone know if there's a way to get this? Seems like something that should be ...
I am working on the Developer Sandbox, so I have thee users created with their respective extensions. The administrator and two other users. If I go onto the developer portal and try to generate a call from there, I need to enter the access token, th...
I have a Developer Sandbox and have created a Service App (logged in using my [email protected] account). Under My Apps I can see the Service App with the Submission Status = Submitted. How/where do I authorize that submission? I had assumed tha...
I'm looking for the Webex AI Assistant usage and its API. In order to create a metrics within our team.
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| Subject | Author | Posted |
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