Rate limit of Search API in Webex CC

[yogendra-gupta]

Hi Team,

we are using Search APIs to get the historical data based on task id on regular intervals but sometimes it send 429 (Too many requests have been sent in a given amount of time and the request has been rate limited) status code with mentioned error.

We just want get to know that what is the rate limit of these APIs.

API Details -

curl --request POST \
--url 'https://api.wxcc-us1.cisco.com/search?orgId={{orgId}}' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer YOUR_TOKEN' \
--header 'Content-Type: application/json' \
--data '{"query":""}'

Thanks & Regards

Yogendra Gupta

Software Engineer Consilium Software Inc.

[Janos Benyovszki]

@yogendra-gupta the default rate limiting for Contact Center API requests is usually 50 requests / minute. Not sure if this was applied to your API request as well, but you can open a support case if needed https://developer.webex.com/support in case you need further assistance with this.