Recording API and Meeting Assets

[jozanini]

1. What is the process to make an ARF format video? I see in the documentation that this is only playable on the CISCO player but if someone makes a video of that format how can we support it?
2. If the video file is password-protected, how can we download the file? I see one way is to use the temporary direct download link but that's valid for only 3 hours, I think that should be sufficient, but is there any other way of fetching the download file utilising only the download URL with the password?
Thank you

[Rudrakshi · Accepted solution]

1. You can try using https://help.webex.com/en-us/article/p62zmq/Convert-an-ARF-recording-to-MP4-format for .ARF recordings conversion. This tool is not supported by our team as there is no API available so if you need support in handling these files please get in touch with our General Support/TAC team (help.webex.com/contact).
2. In the example Get Recording Details API response below, the links under temporaryDirectDownloadLinks object are generated at the time you make the API request and are valid for 3 hours as you are already aware. If you're trying to download the file programmatically, then you can't use the downloadUrl link as it is a permanent link that requires password authentication and can't be used programmatically.

{
    "id": "4f914b1dfe3c4d11a61730f18c0f5387",
    "meetingId": "f91b6edce9864428af084977b7c68291_I_166641849979635652",
    "scheduledMeetingId": "f91b6edce9864428af084977b7c68291_20200713T121500Z",
    "meetingSeriesId": "f91b6edce9864428af084977b7c68291",
    "topic": "Example Topic",
    "createTime": "2020-07-13T17:11:35Z",
    "timeRecorded": "2020-07-13T17:05:35Z",
    "siteUrl": "site4-example.webex.com",
    "downloadUrl": "https://site4-example.webex.com/site4/lsr.php?RCID=b91990e37417bda24986e46cf43345ab",
    "playbackUrl": "https://site4-example.webex.com/site4/ldr.php?RCID=69201a61d1d94a84aca18817261d1a73",
    "password": "BgJep@43",
    "temporaryDirectDownloadLinks": {
        "recordingDownloadLink": "https://site4-example.webex.com/nbr/MultiThreadDownloadServlet?siteid=2062842&recordid=305462&confid=137735449369118342&language=en_US&userid=3516472&serviceRecordID=305492&ticket=SDJTSwAAAIUBSHkvL6Z5ddyBim5%2FHcJYcvn6IoXNEyCE2mAYQ5BlBg%3D%3D&timestamp=1567125236465&islogin=yes&isprevent=no&ispwd=yes",
        "audioDownloadLink": "https://site4-example.webex.com/nbr/downloadMedia.do?siteid=2062842&recordid=305462&confid=137735449369118342&language=en_US&userid=3516472&serviceRecordID=305492&ticket=SDJTSwAAAIXCIXsuBt%2BAgtK7WoQ2VhgeI608N4ZMIJ3vxQaQNZuLZA%3D%3D&timestamp=1567125236708&islogin=yes&isprevent=no&ispwd=yes&mediaType=1",
        "transcriptDownloadLink": "https://site4-example.webex.com/nbr/downloadMedia.do?siteid=2062842&recordid=305462&confid=137735449369118342&language=en_US&userid=3516472&serviceRecordID=305492&ticket=SDJTSwAAAAJVUJDxeA08qKkF%2FlxlSkDxuEFPwgGT0XW1z21NhY%2BCvg%3D%3D&timestamp=1567125236866&islogin=yes&isprevent=no&ispwd=yes&mediaType=2",
        "expiration": "2022-05-01T10:30:25Z"
    },
    "format": "ARF",
    "serviceType": "MeetingCenter",
    "durationSeconds": 18416,
    "sizeBytes": 168103,
    "shareToMe": false,
    "integrationTags": [
        "dbaeceebea5c4a63ac9d5ef1edfe36b9",
        "85e1d6319aa94c0583a6891280e3437d",
        "27226d1311b947f3a68d6bdf8e4e19a1"
    ]
}

Hope this help!