Require API to automatically send reports to BigQuery.
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06-18-2025 03:48 AM
Hi All,
I am new to API's. I need to setup a way to automate reports from analyzer to be sent to a BigQuery environment. I have setup a new Integration My Apps, and under URL, i have added the URL of where the reports are (not sure if this is correct). But not sure what need to be done next.
Any assistance will be gratefully appreciated.
Kind Regards
Costas
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Webex Contact Center APIs
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06-19-2025 12:40 AM - edited 06-19-2025 12:40 AM
@c.georgiou1 yes these resources would be a good starting point. There is also a new feature on the Dev Portal, our AI Assistant is live now. You can access it by clicking on the blue circle next to your profile picture, it is very useful too.
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06-18-2025 04:13 AM
@c.georgiou1 creating an Integration under My Apps will give you an OAuth Integration, which will allow you to generate access tokens on behalf of users. This is not the same as "integrating" a 3rd party app with Webex.
You could use the Search API to get data that the Analyser uses as well and then upload it wherever you need to. Here are some docs that will help you understand how the Search API works:
https://developer.webex.com/webex-contact-center/docs/getting-started-with-search-api
https://developer.webex.com/webex-contact-center/docs/api/v1/search
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06-18-2025 08:35 AM
Thank you, I will take a look at these. Do you recommend these as a starting point for API?
