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Require API to automatically send reports to BigQuery.

c.georgiou1
Level 1
Level 1

Hi All,

I am new to API's.  I need to setup a way to automate reports from analyzer to be sent to a BigQuery environment.  I have setup a new Integration My Apps, and under URL, i have added the URL of where the reports are (not sure if this is correct).  But not sure what need to be done next.

Any assistance will be gratefully appreciated.

Kind Regards

Costas

3 Replies 3

Janos Benyovszki
Cisco Employee
Cisco Employee

@c.georgiou1 yes these resources would be a good starting point. There is also a new feature on the Dev Portal, our AI Assistant is live now. You can access it by clicking on the blue circle next to your profile picture, it is very useful too. 

JanosBenyovszki_0-1750318773295.png

 

Janos Benyovszki
Cisco Employee
Cisco Employee

@c.georgiou1 creating an Integration under My Apps will give you an OAuth Integration, which will allow you to generate access tokens on behalf of users. This is not the same as "integrating" a 3rd party app with Webex. 

You could use the Search API to get data that the Analyser uses as well and then upload it wherever you need to. Here are some docs that will help you understand how the Search API works:

https://developer.webex.com/webex-contact-center/docs/getting-started-with-search-api

https://developer.webex.com/webex-contact-center/docs/api/v1/search

 

Thank you, I will take a look at these.  Do you recommend these as a starting point for API?