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10-25-2022 09:42 AM
Hi,
We would like to integrate with Webex CC platform and use Captures API (https://developer.webex-cx.com/documentation/captures) to retrieve audio recordings for further speech analysis.
Does Cisco provide sandbox for Webex CC, where Captures API is available (for development and testing purposes)?
Thank you.
Solved! Go to Solution.
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Webex Contact Center APIs
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10-30-2022 12:06 PM
The sandbox is still work in progress, however we provide our S+ integrators today with WebexCC instances that can be used for development.
Are you a Cisco certified partner or S+ integrator? or looking to just try out these APIs?
If you are interested in building a specific solution, please 1-1 on community and I can share those details.
Thanks & Regards,
Arunabh.
- Mark as New
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10-30-2022 12:06 PM
The sandbox is still work in progress, however we provide our S+ integrators today with WebexCC instances that can be used for development.
Are you a Cisco certified partner or S+ integrator? or looking to just try out these APIs?
If you are interested in building a specific solution, please 1-1 on community and I can share those details.
Thanks & Regards,
Arunabh.
