02-24-2023 03:13 AM
When i created a call queue (API: POST : https://webexapis.com/v1/telephony/config/locations/{locationId}/queues?orgId=) for location in the organisation and i want to save an announcement file to be played as overflow greetings.
it returns this error :
{"errorCode":6571,"message":"[Error 6571] The announcement does not exist : gr2edqp99q@eun10.bcld.webex.com:aaaa.wav","errors":[{"errorCode":6571,"description":"[Error 6571] The announcement does not exist : gr2edqp99q@eun10.bcld.webex.com:aaaa.wav"}],"trackingId":"ROUTER_63F8965C-B8CA-01BB-0127-0AFDEA2A0127"}
How save a call queue announcement file in this Api ?
Solved! Go to Solution.
02-24-2023 05:07 AM
Is the filename you provided available in the list of announcement files?
You cannot upload custom files via the API at the moment, so the file must already exist
02-24-2023 06:54 AM
Correct. That endpoint lists all existing announcement files for the location. You can just refer to existing ones
02-24-2023 07:05 AM
Okay, Thank you
02-24-2023 05:07 AM
Is the filename you provided available in the list of announcement files?
You cannot upload custom files via the API at the moment, so the file must already exist
02-24-2023 05:46 AM
Thnak your response @dtibbe ,
Does the file need to exist in this API beforehand?
le must already exist in this API
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide