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Send link to connect user to a bot

Jeff Marshall
Cisco Employee
Cisco Employee

Is there a feature that allows the user to send a link in chat that opens a new DM with two users that have never communicated,connected,added each other? similar to this documentation https://help.webex.com/en-us/article/n5yzg8y/Webex-App-%7C-Add-Links-for-Meetings-or-Spaces-with-webexteams-Protocol but with new DMs instead of Spaces. For example i send a link that triggers "communicate with bot", if person "A" has never interacted with the bot clicks it, then a DM conversation between the bot and person "A" is started. If person "B" clicks it, the same thing, a DM between the bot and person "B" starts.
Thank you!

1 Reply 1

Jeff Marshall
Cisco Employee
Cisco Employee

The protocol handler has an "im?=email" option that you can pass the bot email in to. If a user clicks it that's never communicated with the bot then they will get a popup that asked them to confirm and it will create the 1:1 if they click OK.
Screen Shot 2022-04-07 at 12.05.14 PM.png

Example:

webexteams://im?email=somebot@webex.bot