06-26-2025 04:26 AM
We are a development team working on integrating a system we are developing with Webex.
We have used the following documentation to set up our test environment: https://developer.webex.com/create/docs/sandbox_cc.
Our main question is: are there any built-in features or tools for making test calls within the Contact Center? We need this functionality to be able to step through our required workflows during the development process.
06-26-2025 04:32 AM
Yes, there are options for that. You have to install webex desktop app on PC and call to phone number which they provided you with sandbox start up email.
06-26-2025 04:40 AM
I've tried to make call from webex desktop app to entry point, but I got next message
Have we upgrade plan to make call? We also tried to make call from admin account and got next error:
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