05-30-2025 07:27 AM - edited 05-30-2025 07:35 AM
Hello..
Im trying to use a POST request to this API call to enable a location for Webex Calling - https://developer.webex.com/calling/docs/api/v1/location-call-settings/enable-a-location-for-webex-calling
When I have generated an access token, I have included these scopes as suggested by the API docs
'spark-admin:locations_write', 'spark-admin:telephony_pstn_read', 'spark-admin:telephony_pstn_write',
{ "error": [ { "key": "403", "message": [ { "description": "PUT failed: HTTP/1.1 403 Forbidden (url = https://collabadmin-k.wbx2.com/collabadmin/api/v1/locations/<REDACTED>, request/response TrackingId = ROUTERGW_510cf546-ccff-4c83-b0de-30f08deb741e, error = 'Forbidden')", "code": "403" } ] } ], "trackingId": "ROUTERGW_510cf546-ccff-4c83-b0de-30f08deb741e" }
Solved! Go to Solution.
05-31-2025 01:33 AM
@GammaDan you mentioned that the Integration you are using has the correct scopes, but it's possible that the token that was generated for it, is missing something. That's what the error is pointing to. You can open a ticket with our Developer Support team - https://developer.webex.com/explore/support, there we can check the scopes of your token. Please do not share your active token in this Community Forum thread!
06-02-2025 12:52 AM
Great thanks for getting back to me Janos, I have raised a ticket to see if someone is able to investigate for us
05-31-2025 01:33 AM
@GammaDan you mentioned that the Integration you are using has the correct scopes, but it's possible that the token that was generated for it, is missing something. That's what the error is pointing to. You can open a ticket with our Developer Support team - https://developer.webex.com/explore/support, there we can check the scopes of your token. Please do not share your active token in this Community Forum thread!
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