04-02-2026 08:12 AM
I trying to create a native call queue in Wexbex Calling via API and I am looking through developer.webex.com in the Webex Calling Features: Call Queue section. I only see "Create a Call Queue with Customer Assist" which is of no value to me. Is there a standalone "Create a Call Queue" like there is for a hunt group?
Solved! Go to Solution.
04-03-2026 04:51 AM
I was able to find it on the site, just not in a place I thought to look.
https://developer.webex.com/calling/docs/api/v1/beta-features-call-queue-with-agent-tone-settings/create-a-call-queue
Thank you for the response though.
04-03-2026 03:34 AM
Not aware of an API like that unfortunately.
04-03-2026 04:51 AM
I was able to find it on the site, just not in a place I thought to look.
https://developer.webex.com/calling/docs/api/v1/beta-features-call-queue-with-agent-tone-settings/create-a-call-queue
Thank you for the response though.
05-01-2026 03:13 AM
Hi Uriah,
I was working with the API you shared earlier, but the link now returns a Page Not Found error.
Do you know if there is an updated version or alternative reference available?
Would really appreciate any help here.
05-01-2026 03:23 AM
Chinmay, if I understand correctly, you are referring to the link I posted? If so, that link is still an active link that works for me. If I am misunderstanding, please let me know.
05-01-2026 03:37 AM
Uriah,
Thanks for checking. It seems to be working for me now as well, not sure what the issue was earlier.
Appreciate your help!
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