I have followed the sample below, and it is all working with the exception of getting the "attributes" set on the API call.
https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/callback-samples/callback-sample
Example, my POST body is:
{
"destination": "2145555555",
"entryPointId": "e746916a-6819-4cc7-b484-a132f54462b8",
"attributes": {"webacct":"223344"},
"outboundType": "CALLBACK",
"mediaType": "telephony",
"callback": {
"callbackOrigin": "web",
"callbackType": "immediate"
}
}
How do I get the webacct value into the flow and/or agent desktop? I have tried adding a flow variable with the same name, but I get no value.