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XML GetjoinurlMeeting Desktop App Name is different

dhsheth
Cisco Employee
Cisco Employee

Hi , 

I'm facing a unique error while using the GetjoinurlMeeting XML API. 

I can generate unique joining URL for all the attendees but while Joining the meeting through desktop app, It takes different firstname,last name & Email ID. Sometimes it doesn't even take the name of the userid for which i have logged in (Desktop APP) 

 

Is it normal ? Is there something wrong in my code. 

 

I'm attaching the clean code removing the username/password and site infor. 

 

Thank you in advance .

1 Reply 1

dstaudt
Cisco Employee
Cisco Employee

I don't have an answer, but a couple of comments:

- It's not clear, at least to me, what the expected/observed behaviour you're describing is.  Some further details/screenshots might help

- Is the problem seen with the joinMeetingUrl, inviteMeetingUrl, or both?

- The CreateMeeting request doesn't have any attendees shown - what is the expected login scenario if you try to join using one of the GetjoinUrlMeeting URLs as soneone other than the host that created the meeting?

- As I can foresee site/org configs around security/user account, etc. being involved, I would highly suggest opening a ticket with the Webex dev support folks (email/portal) as they will likely want to dig into your site settings, trace logs, etc.: https://developer.webex.com/support