We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi there,Does the developer sandbox account allow calls to be recorded? I can retrieve meeting recordings fine through the API, but can't seem to record phone calls. Having recording of calls is necessary to test the API.Thanks!
Response status = 401{"trackingId":"GTWY_a0771caf-001e-4075-88f6-e833032a4882","error":{"key":401,"message":[{"description":"Error while finding tenantId for orgId :903362ee-aaa-aaa-aaa-ssssssssss"}]}}getting above error on calling this endpoint: ht...
Hi everyone,I'm currently working on migrating our telephony system from Cisco CUCM to Webex Calling. Our current setup relies heavily on CUCM's ability to send an ECCP (External Call Control Protocol) request to our system, wait for a response, and ...
I cannot find the meaning of the status "pending_rpl_review" when using that API endpoint https://webexapis.com/v1/wholesale/customersI have a case where the status for creating a customer goes from provisioning to pending_rpl_review and then error w...
Hello, Is there a way to access the post webinar reports through the API?thanks
Which API Endpoint can I use to set the Photo (aka Avatar) of a Webex Space? I thought it would be under the Rooms API Endpoint but, it is not.
Has anybody tried connecting Power BI directly to the data in the WxCC Analyzer using an API? I keep running into issues and I just want to see if anyone has any thoughts before I abandon the idea entirely.I currently export the data into csv files a...
Hello everyone, I’m currently working on a feature for a WebEx bot, and we’ve received a request to include visualizations and charts. After exploring the options, I came across WebEx’s integration with Adaptive Cards, which seems like a great fit. S...
Hello..Im trying to use a POST request to this API call to enable a location for Webex Calling - https://developer.webex.com/calling/docs/api/v1/location-call-settings/enable-a-location-for-webex-callingWhen I have generated an access token, I have i...
Hi, new to the Contact Center environment. I'm looking for API endpoints to retrieve 1. Number of Calls in a Queue; 2. Longest Wait Time for the Day; 3. Current Estimated Wait Time.Thanks muchLivPog
If I need to take action based on how long a specific caller has been in the queue, and then send to call to third part or disconnect ,is there a node in Webex Contact Center Flow Designer that provides this information?I’ve checked the Get Queue Inf...
I don’t think this is possible, but I just want to confirm: is there any way to retrieve a user's recorded voicemail greeting in Webex Calling?
How to deactivate authentication bearer token for api.ciscospark.com APIs?
People can have several mail addresses, but one or them is the "primary mail address".So the question is, how to get this "primary mail address" via API from people.The reason ist when call a GET with parameter email you have to use the "primary mail...
I want to incorporate some meeting summary and computer vision functions into Webex. Can I record the audio and take screenshots using an embedded app? If not, how can I go about it besides creating a standalone app that records webex?
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