ZIP Code Routing

[pasharma@oceaneering.com]

Can someone help how can we use business rule and BRE request for ZIP Code routing in webex flow editor. We have a lists of zip code (Count is 6000) and they are mapped to call queues.  

[Rudrakshi]

Hi pasharma@oceaneering.com , Please find the documentation on Business Rules Engine (BRE) in Webex Contact Center here: Webex Contact Center Business Rules Engine User Guide