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Beginner

Can you "call" a student's device -- similar to FaceTime?

I'd like to be able to ring a student's device and have them answer the video call.  Is that possible?

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Cisco Employee

Hi @mperki ,

 

Thanks for posting your question in the Webex Community. Glad to have you here!

Is your team using Webex Meetings or Webex Teams?

If you are in Webex Teams, you can search their email in the top search bar and once their name pops up, you will have the option to call either an audio call or video call as seen in the screenshot below:Screen Shot 2020-11-18 at 10.19.15 AM.png

(Note: If the student is not logged in on Teams on their mobile device, they will not get a notification that there is someone trying to call them)

 

If you are using Webex Meetings, you can start a meeting on your account and click the icon with the three dots and select "Invite and Remind". Then, you will have the option to invite them through an audio call with their phone number, which will call their device, whether they are logged in the app or not. That call would be audio-only though. You also have the option to invite and remind them via email which would send them an instant email to have them join your meeting room. This instant meeting invite would be video. 

Screen Shot 2020-11-18 at 10.17.47 AM.png

Screen Shot 2020-11-18 at 10.18.08 AM.png

Screen Shot 2020-11-18 at 10.17.58 AM.png

 

I'd love to hear how other educators are using Webex for this type of need. Feel free to share any best practices and thoughts on this thread!



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Highlighted
Cisco Employee

Hi @mperki ,

 

Thanks for posting your question in the Webex Community. Glad to have you here!

Is your team using Webex Meetings or Webex Teams?

If you are in Webex Teams, you can search their email in the top search bar and once their name pops up, you will have the option to call either an audio call or video call as seen in the screenshot below:Screen Shot 2020-11-18 at 10.19.15 AM.png

(Note: If the student is not logged in on Teams on their mobile device, they will not get a notification that there is someone trying to call them)

 

If you are using Webex Meetings, you can start a meeting on your account and click the icon with the three dots and select "Invite and Remind". Then, you will have the option to invite them through an audio call with their phone number, which will call their device, whether they are logged in the app or not. That call would be audio-only though. You also have the option to invite and remind them via email which would send them an instant email to have them join your meeting room. This instant meeting invite would be video. 

Screen Shot 2020-11-18 at 10.17.47 AM.png

Screen Shot 2020-11-18 at 10.18.08 AM.png

Screen Shot 2020-11-18 at 10.17.58 AM.png

 

I'd love to hear how other educators are using Webex for this type of need. Feel free to share any best practices and thoughts on this thread!



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View solution in original post

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