Accidentally pressed Ctrl+Shift+R on a message

[mvanorden]

In messenger I pressed Ctrl+Shift+R (accidentally, as I thought I was in another app) and I have now hidden one of my primary points of contact.  I am not seeing any way to undo this action and get back to this person's message space.  It's not listed in the hidden spaces.  I can see their status and find their name but when I click the message icon it doesn't do anything.

Please help!

[anhoy]

If the space is hidden, then you can view Hidden Spaces by clicking on the Filter Icon and clicking on Hidden. After it'll show all spaces that you have made hidden, just right click on any one of those and click on Unhide to make it visible again.

[Steve Griffin]

Any updates?

[dtibbe]

TAC confirmed that's a bug they're currently working on. A workaround is to either reset the Webex App's database or you may access it via https://web.webex.com/

[dtibbe]

Ouch, according to the shortcut list at https://help.webex.com/7wr87q/, CTRL+SHIFT+R should raise/lower hand in a meeting. CTRL+SHIFT+E would be for leaving a space.

You may try simply rejoining the space or contacting the person again (if it was a 1:1 space).