03-16-2022 08:56 AM
Hello everyone
We are migrating from the Outlook Webex Productivitiy Tools to the new Webex Scheduler for Outlook (Exchange on-premise). With the Webex Productivity Tools the steps to create an Meeting in behalf of someone else where like this:
But now, with the new Webex Scheduler for Outlook its not working this way.
So how can i create an appointment for the other user if this not works?
I can create a new appointment in my own calendar an choose the other user under "Schedule for" in the Webex plugin options. But this does not create an Outlook entry in the calendar of the other user. It only creates an Webex appointment.
So the other user does not see this appointment in his Outlook calendar, only in his Webex app.
This is not usable for us this way.
Anyone know how we can do this with the new Webex Scheduler Plugin?
Thanks in advance for any advice!
03-17-2022 03:19 AM
Hi Daniel,
you are welcome! Unfortunately, yes. Although it is due to a Microsoft limitation. I am not 100% sure, but Add-Ins are the way to go (from point of view of MS) as opposed to plug-ins.
Best regards,
Igor
03-17-2022 02:46 AM
Hi Igor
Thanks for the reply. It seems we have to live with this
I hope it will be availible in the future.
Best regards,
Daniel
03-16-2022 03:20 PM
Hi @HunkIT,
this could be a limitation of the new scheduler add-in, when it is deployed in conjunction with on-premises Exchange and without Microsof 365 authorization:
You can't schedule meetings for other hosts using a shared calendar in Outlook without Microsoft 365 Authorization. The options appear grayed out due to a Microsoft on-premise Exchange limitation.
Best regards,
Igor
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