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901
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30
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Bluetooth headset at webex session does not work correct after a while

DirkStudte
Level 1
Level 1

Hello, 

I am using webex with my MPOW bluetooth headset, which works at any application. Excepting webex, after a few minutes, webex refuses the microphone of my headset with the information that it does not work correctly. Is this a known issue? 

5 Replies 5

vittoria
Level 1
Level 1

i have the same problem - but with a wired headset via usb-port. I tried on different ports, on all i have the problem.

HYEONJIN PARK
Level 1
Level 1

I have this problem too, Did you solved it?

KWILLI13
Level 1
Level 1

I have this issue too - combined with speaker settings changing when a new presenter shares their screen.

ashiesharyan
Level 1
Level 1

Hi,

Trying using
- a wired headset (or use the MPOW headset with the 3.5 aux cable)
- another bluetooth headset
& see if you still get the same issue.
This will narrow down the situation.

Hello,

I have exactly the same issue, at least I'm not the only one.