Level 1
Level 1
Member since ‎11-04-2019

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  • 13 Posts
  • 1 Solutions
  • 26 Helpful votes Given
  • 0 Helpful votes Received
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CCP Member
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  In CCECE Emails can be Categorised.In other words, Classified in two ways - Categorisation & Resolution Codes.I can enable my Agents to Categorise every email they handle. I need to know if I can get a Report with below data:Total no. of Emails Rec...
A session was recorded on WebEx as a part of a training. The recorded file (.wrf) do not play. Webex shows status as connecting. Unable to download the file either. No restriction in Access.
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Member Since ‎11-04-2019 05:27 AM
Date Last Visited ‎06-11-2024 01:17 AM
Posts 13