Cannot participate to meeting too much meetings, but is not.

[MichaelLengenfelder80643]

Hi,

i´m getting error by trying to participate to a meeting.

It´s only two meetings in list.

What to do?

Thanx and best regards.

[Jeff Dimagmaliw]

You can only attend one meeting at a time. Please see: https://help.webex.com/de-de/WBX72012/Can-I-Host-Two-Meetings-at-the-Same-Time-with-the-Same-Login

Sie können jeweils nur an einer Besprechung teilnehmen. Bitte sehen Sie: https://help.webex.com/de-de/WBX72012/Can-I-Host-Two-Meetings-at-the-Same-Time-with-the-Same-Login

[MichaelLengenfelder80643]

Dear Jeff,

thanks for your advice. This actually could be the problem, because all users report a grey-unclickable button. They cannot participate as guest. It´s since an update or upgrade to our account was commited 2 weeks ago.

w/regards

Michael

[Fritz_H]

@MichaelLengenfelder80643 

while reading your posting I remembered the following:
Cisco-Partners may offer more sophisticated licese-models to business-clients besides "1 User = 1 License".
One of them was (is?) a concurrent-user - model (some call it "floating licenses"):
Example:
Your company purchases e.g. 5 Meeting-Host - Licenses => any 5 of your employees may host meetings (at the same time).
If you are the 6th - you are out of luck.. or better: out of liceses.

Perhaps you want to check that, too...

[MichaelLengenfelder80643]

Hi,

thanks for you answer.

First actually I really don´t now how to check our licensing, because I don´t now where. In my profile there is no such information or I can´t find it.

My problem occured to GUEST users. Which are invited by email btw. 

After the upgrade we recieved a couple of days ago it´s turning out to be instable and difficult.

best regards, Michael