10-14-2020 09:27 AM
Can you delete some or all of your call history?
09-07-2021 11:06 AM
If you are using Webex (Teams) App then you will be able to delete call history but it is not possible in Webex Calling App. I would recommend you to switch from Webex Calling App to Webex (Teams) App. This will provide you more functionality including the option to delete call history.
09-06-2021 04:20 AM
Almost one year on from the above message still unable to delete Call History
09-07-2021 10:05 AM
Actually I am able to delete a single entry from my call history as well as all entries.
That is for both, Webex Calling and Calls/Meetings in Webex
10-15-2020 11:39 AM
As it seems, this feature is not (yet?) available.
Perhaps you want to post this and other ideas and suggestions in this Cisco-forum: https://ciscocollabcustomer.ideas.aha.io/ideas
You may also vote for other ideas already posted there to help to further develop/improve the product according to your/our needs.
Since Webex is centrally managed by your IT, some data about the user-activity is collected to provide insight for your IT-Management about the amount and type of usage, service-quality etc.
Therefore I doubt that deleting your call history will remove these call-events from the automatically generated statistics.
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