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DX80 and Webex Meetings breakouts

brad.antle
Level 1
Level 1

Hello.  I am a corporate trainer and we're finding that many of our executives are using DX80s to join Webex Meetings.  We found in one of our executive meetings that several of the participants were not able to join the breakout sessions, and it appeared to be linked with the use of DX80s.

 

Is there a way for DX80s to join breakouts?  Or do they just need to join Webex using their laptops? 

 

Thanks!

1 Accepted Solution

Goswin Weemaes
Cisco Employee
Cisco Employee

@brad.antle , this is a current limitation of the breakout rooms: "Breakout session can't be joined from a video device, the Webex app, or by phone-only participants."
More info can be found here: https://help.webex.com/en-us/nics5vf/Webex-Meetings-Known-Issues-and-Limitations-for-Breakout-Sessions



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2 Replies 2

Goswin Weemaes
Cisco Employee
Cisco Employee

@brad.antle , this is a current limitation of the breakout rooms: "Breakout session can't be joined from a video device, the Webex app, or by phone-only participants."
More info can be found here: https://help.webex.com/en-us/nics5vf/Webex-Meetings-Known-Issues-and-Limitations-for-Breakout-Sessions



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Thank you for pointing me to this website!  It actually indicates that video systems will be able to join breakouts in an upcoming release, so it is good to know that this will be addressed.