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Issue with camera during meetings

RFC_2549
Level 1
Level 1

Hello,

we have a room with inside a room navigator, a room kit and two monitors. We start with a PC a meeting using Teams, than we join the meeting also from the Cisco devices inside the  room and sets the room type to “Classroom” and the presentation type to “Local presentation”. The issue is that in the monitors of the room show us in front of the PC, but remote users that joined the call can see only the empty room, so they see what the Camera of the room kit has in front of it. PresenterTrack is enabled, what can be the issue?
Thanks

 

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