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New Laptop Win10: Webex Integration Microsoft Outlook checkbox grey

Lehmensiek
Beginner
Beginner

Hi, i set a new windows 10 client - my user has admin rights, but in my settings from a fresh installed webex teams client is my outlook integrations checkbox not selectable / grey - i should talk to my admin. i am the admin

 

why is that only at my client? it works on my old laptop and by my other members.

 

fehler_outlook.PNG

 

1 Accepted Solution

Lehmensiek
Beginner
Beginner
That worked:
        c:\Users\XXX\AppData\Local\Programs\Cisco Spark\dependencies 
      
Bitte beachten Sie Folgendes:
        regsvr32.exe /s spark-windows-office-integration.dll 

View solution in original post

4 Replies 4

jrmcgee
Beginner
Beginner

What does one do when the dependencies directory is not there?

i guess only - reinstall of the webex.msi aka Cisco Webex-Desktop-App?!  i had a fresh new windows 10 just installed that an then i had these folders.

Cole Callahan
Cisco Employee
Cisco Employee

Hi @Lehmensiek ,

Thanks for coming back to this post to share the solution you found. Hopefully, this serves as a resource that others can use if they run into the same question. Thanks for being a part of the Webex Community. Glad to have you here.



Response Signature


Lehmensiek
Beginner
Beginner
That worked:
        c:\Users\XXX\AppData\Local\Programs\Cisco Spark\dependencies 
      
Bitte beachten Sie Folgendes:
        regsvr32.exe /s spark-windows-office-integration.dll 
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