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Real time translation license - how many licensed user per session?

wenyen
Level 1
Level 1

Hi - I have a meeting with 5 co-hosts. Only 1 of the co-host is granted with real-time translation license. the remaining 4 co-hosts do not have. The Webex meeting session, co-hosts will be speaking in Korean and the plan is to switch on translation caption in Korean.

Questions:

1) In the event, unfortunately, the 1 co-host with the license dropped off from Webex meeting, does this means that real time translation will be disabled for the attendees?

2) Does translation captions in Korean only work when the licensed co-host speak, or will it work for the other co-hosts who speaks during Webex meeting? 

3) if the attendee ask a question (in Korean), does it also get translated and caption on screen for all attendees in the Webex meeting too? 

 

3 Replies 3

wenyen
Level 1
Level 1

Thanks... just a little confused, now that you mention actual host versus co-host.

Here's the scenario, the account which created the Webex meeting will not be joining or attending the session. Any one of the co-hosts joins first will be given host role of the meeting.

If the host role is assigned to the one with the real time translation license, we can use the service to support speech caption in Japanese?

You’re welcome to test but I’m almost certain that the account that scheduled it (for delegate scenarios, the account it was scheduled on behalf of) needs the license. As far as Webex is concerned, the “owner” of that meeting is the account it was scheduled by.

Jonathan Schulenberg
Hall of Fame
Hall of Fame

The actual host of the meeting, not co-host(s), determines the license entitlement. Whomever scheduled/hosted the meeting needs the translation license for the feature to work. It should not matter who drops once the meeting starts, although the host role must be assigned to someone to keep the meeting alive.

The translation feature will work for any meeting participant that is speaking, regardless of role.