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restore chat history on webex

romy kurniawan
Level 1
Level 1

I want to know how to restore the chat history on the webex app after the account was accidentally deleted and then re-created.

1 Reply 1

jrsteele21
Spotlight
Spotlight

 

Your only hope of getting old chat is if they happened to be saved by the user to their PC or you had someone setup with the compliance role and were monitoring messages. via legal hold.

https://help.webex.com/en-us/article/nvxjt52/Manage-compliance-data-for-legal-hold