Room Kit EQ, RoomOS 11.11.1.9, enable Bluetooth

[eriktorbellin]

Hi everyone, I have a question.

I am reviewing a Room Kit EQ device (RoomOS 11.11.1.9 282feae77e4) which has a Bluetooth antenna, when trying to find the option to enable it, no option appears in the settings. Do you know if it is possible to enable Bluetooth for the Room Kit EQ (CS-KIT-EQ-C-K9) or this option is not available?

I reviewed the user guide trying to find something that could answer my question but without success.

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/roomos-119/room-series-user-guide-roomos119.pdf

Thanks in advance for the answer!

[jrsteele21]

are you sure you have purchased the correct model?  if you purchased CS-KIT-EQ-NR-K9 (where NR means non-radio), it is not included.  If bluetooth was an option you would see it as an option in the configuration menu from control hub, just by searching for it.

[eriktorbellin]

The CS-KIT-EQ-C-K9 device is correct, it has 2 antennas for WiFi and a third with Bletooth. What causes me confusion is that physically it does have the features (attached photograph) but at the software level it does not have the option and in the documentation the device does not mention the Bluetooth feature.

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/roomos-119/room-series-user-guide-roomos119.pdf

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/roomos-119/desk-room-board-administration-guide-roomos-119.pdf

https://www.webex.com/content/dam/wbx/us/documents/pdf/Collaboration_Device_Product_Matrix_Brochure.pdf