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Sharing videos in PPT

hjchoi1
Level 1
Level 1

HI,

We have 2 accounts for Webex Meetings.

And we've had troubles sharing videos.

 

When we share the video of the PPT, the video gets cut off or plays unclearly.

We already did this following instruction,

https://help.webex.com/en-us/ntx2aid/Share-Motion-and-Video-Content-in-Cisco-Webex-Meetings-Slow-Channel

 

Thank you for your help in solving this problem.

 

2 Replies 2

Fritz_H
VIP Alumni
VIP Alumni

@hjchoi1 
In addition to the hints of @Stephanie Knoop :
Please also consider that VPN-Connections will have negative impact on your Upload-Performance.

Stephanie Knoop
VIP Alumni
VIP Alumni
Hi.
Here are my list of pointers for sharing video in PowerPoint over Webex beyond sharing with "Optimize for video and content". I hope some of this may be helpful to you.

1. Ensure your PC CPU is not working too hard. Anything over 70% does not do well for Webex in my experience. When we are sharing important content, we typically ensure we have a PC that has all other applications closed. If you can disable any sort of virus scanning, do so.
2. If you are sharing from your home office, understand clearly the UPLOAD limitations of your ISP connection and others who may also be sharing that connection. In some cases, if you have 100 MB down, you may only have 5 MB up and if you have others on your network using any sort of video collaboration apps at the same time, you can cause issues for yourself.
3. The PC doing the sharing should be connected via Ethernet whenever possible to avoid wifi related issues
4. Does the video play fine in PowerPoint when not in a Webex? If so, great! If not, maybe check out this articles: https://support.microsoft.com/en-us/office/are-you-having-video-or-audio-playback-issues-e0a94444-8ea7-4a00-974b-6ad0d6edc4b1
5. Webex supports 720p and 30fps. To avoid Webex from having to downscale a 1080p file, you can try encoding your media at 720p.

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