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2017
Views
5
Helpful
2
Replies

Webex App default settings: Enable "Remove background noise" in Audio Settings and Disable "Use Ultrasound" in Devices

Breybhart
Level 1
Level 1

This seems to be simple but is it possible to change these default settings? to Enable "Remove background noise" in Audio Settings and Disable "Use Ultrasound" in Devices? 

With most of us having to work from home, with all the background noises, why do we have to turn it on manually?

Also the Use Ultrasound looks creepy for a reqular user who is not familiar with the function, and having your microphone being used all the time would scare the heck out of people.

I hope there is a way to enable and disable these setting by default on an admin level. Thanks.

2 Replies 2

stewart1126
Level 1
Level 1

Has anyone been able to make the noise removal stick and not switch back to default after every call?

csrlima
Level 3
Level 3

Hi , any new about this? im facing this issue in webex room devices connected to cloud. Default value for noise removal is off. I enable it. After one meeting or call , this setting goes to default ( false). Its a nightmare. In devices like webex deskboards witout touch10 is even more dificult becouse im unable to turn noise rmoval on during the meetings.

Anyone can help?