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webex app / linux

CBO-RENATER
Level 1
Level 1

Hello,
I am having problems with the webex application to make phone calls, this option is not possible from the webex client installed on an ubuntu 22.04 machine.
The error message says that it is impossible to call phone numbers (calls are allowed from a windows or macOS client with the same account).

Here are some commands I was able to enter that may help with the diagnosis:

root:~# lsof -P -T -p 53598
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
bash 53598 root cwd DIR 259.2 4096 31064065 /root
bash 53598 root rtd DIR 259.2 4096 2 /
bash 53598 root txt REG 259.2 1396520 26084466 /usr/bin/bash
bash 53598 root mem REG 259.2 167642 27269796 /usr/share/locale-langpack/en/LC_MESSAGES/bash.mo
bash 53598 root mem REG 259.2 8321104 26084894 /usr/lib/locale/locale-archive
bash 53598 root mem REG 259.2 2216304 26085590 /usr/lib/x86_64-linux-gnu/libc.so.6
bash 53598 root mem REG 259.2 200136 26083596 /usr/lib/x86_64-linux-gnu/libtinfo.so.6.3
bash 53598 root mem REG 259.2 27002 26753160 /usr/lib/x86_64-linux-gnu/gconv/gconv-modules.cache
bash 53598 root mem REG 259.2 240936 26085569 /usr/lib/x86_64-linux-gnu/ld-linux-x86-64.so.2
bash 53598 root 0u CHR 136.6 0t0 9 /dev/pts/6
bash 53598 root 1u CHR 136.6 0t0 9 /dev/pts/6
bash 53598 root 2u CHR 136.6 0t0 9 /dev/pts/6
bash 53598 root 255u CHR 136.6 0t0 9 /dev/pts/6

root:~# uname -r
5.15.0-43-generic

root:~# ldd /opt/Webex/bin/CiscoCollabHost
linux-vdso.so.1 (0x00007ffc39faf000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f32dceb2000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f32dcead000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f32dc9d8000)
/lib64/ld-linux-x86-64.so.2 (0x00007f32dced8000)

Thanking you for your help
Cordially,
Christophe

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