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Where is "Send a text message"?

jpfuntne
Cisco Employee
Cisco Employee

I was intrigued by the What's new pop-up I saw when Webex started on my laptop this morning, especially the "Send a text message" feature.  I updated the app so I'm now at version 43.1.0.24716 on Windows and am trying to follow the steps in "Send a text message" in the Webex help center but I can't find the menu item.

I'm not even 100% sure what they mean when they say: jpfuntne_0-1673438823030.png. I think they mean:

jpfuntne_1-1673438910703.png

but I don't see the menu item:

jpfuntne_2-1673438955203.png

What am I missing?  Has anyone gotten text messages to a colleague's mobile number to work?

 

2 Replies 2

dtibbe
VIP Alumni
VIP Alumni

The Business Texting feature is for Webex Callings with Cisco CCP in NA/Canada only. Do you have both? Probably it is not available due to these constraints 

jpfuntne
Cisco Employee
Cisco Employee

In Webex App | Text messages one of the requirements it lists is Only available for Webex Calling with Cisco Calling Plans.  Maybe that's the issue.  I don't know anyone I would want to text who would be on a Cisco calling plan so maybe I can't make use of the feature.