03-01-2014 08:12 AM - edited 07-05-2021 12:18 AM
Hi,
The Guest-user gets disconnected automatically and then faces issues re logging in. session-timeout by dafault is 1800 eventhough after 5-10 minutes it disconnets automatically. Please advise.
03-01-2014 08:48 AM
Could you please provide more details of your setup ?
03-01-2014 09:09 AM
HI Abdul,
Try to change ARP and idle timeout and try again.
When a user is idle without any communication with the AP for the amount of time set as User Idle Timeout, the client is deauthenticated by the WLC. The client has to reauthenticate and reassociate to the WLC.
How to change idle timeout:
User Idle Timeout on the WLC GUI , go to the Controller menu. Choose General from the left-hand side to find the idle and User Idle Timeout fields.
Regards
03-02-2014 07:48 PM
Hi Abdul,
when it gets disconnected, i believe it gets disconnected from the wifi, when you say re-logging in, do you mean you have trouble logging in as a webauth guest user, or you cannot connect to the wireless part at all?
you can debug the client and check what happens when the client is unable to connect back.
debug client mac
Regards,
Joseph
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide